Privacy Policy

In application of the General Data Protection Regulation (EU Regulation 2016/679 of 27 April 2016).
The website is provided by W-TECNIC s.l., (hereinafter referred to as
Contact details:
Phone number: 0034.958.78.14.32 or 0032.2.342.04.99.
Controller: Mario Taets
Mario Taets is a "controller" within the meaning of the GDPR and determines alone or in collaboration with others which personal data is collected, as well as the purpose and means of processing this personal data.
Officer responsible for data management.
Name: Mario Taets
Speaks: English, French, Spanish, Dutch, German, Dutch, German, Spanish
Contact details:

To whom this privacy statement applies
Every person who visits the Website, as well as everyone who uses its services (hereinafter referred to as the "User"), inevitably discloses certain personal data.
This personal data constitutes information that enables W-tecnic s.l. to identify you as a natural person, whether or not this is done. You are identifiable as soon as it is possible to create a direct or indirect link between one or more personal data and you as a natural person.
Through this Privacy Statement, each User is informed of the processing activities that W-tecnic s.l. may carry out with his or her personal data.
W-tecnic s.l. reserves the right to change this Privacy Statement at any time. Any substantial changes will be clearly communicated to the User.
Through the cookie notification banner at the bottom (see "Cookies").
How we protect personal data:
W-tecnic s.l. takes the protection of your data very seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification.
If you have the impression that your data is not adequately protected or there are indications of misuse, please contact us at
Personal data that we process:
W-tecnic s.l. processes your personal data due to its legally defined powers and obligations, because you use our services and/or because you have provided them to us yourself.
Below you will find an overview of the personal data we process:
First name and surname Sex Date of birth Place of birth Address details Telephone number E-mail address Other personal data that you actively provide, e.g. in correspondence and by telephone Bank account number Other data depending on the nature of the file, in order to enable our legal services Special and/or sensitive personal data that we process:
W-tecnic s.l. processes the following special and/or sensitive personal data about you:
VB billing data, company information, etc. Users
Personal data relating only to Users of our website and communication channels:
First and last name Contact data (telephone number and e-mail address) Electronic identification data (cookies and IP address, Location) Content (the text or other content of a submitted contact form or email message) When you use the contact form on the Website, your personal identification data, contact data and message are collected in order to be able to respond appropriately to your question and/or request.
In addition, cookies are used to recognise the website visitor and provide a personalised user experience, remember your technical choices and detect and correct any errors on the website.
Please refer to the Cookie Policy (see "Cookies" for more information on how cookies are used).
Our website and/or office does not intend to collect data about website visitors who are under the age of 16. Unless they have parental or guardian consent or we are bound by compliance with our legal obligations. However, we cannot verify whether a visitor is over the age of 16.
If you are convinced that we have collected personal information about a minor without such permission, please contact us at
For what purpose and on what basis we process personal data:
W-tecnic s.l. processes your personal data for the following purposes:
To respond to enquiries you send us through one of our communication channels. To comply with the legal obligation incumbent upon W-tecnic s.l.; To protect your vital interests or those of another natural person; To represent the legitimate interests of W-tecnic s.l. or third parties; Processing for archiving purposes in the public interest, scientific or historical research or statistical purposes; Handling of your payments To send you our newsletters and commercial messages To call or email you if this is necessary for us to carry out our services; To inform you about changes to our services and products; W-tecnic s.l. also processes personal data if we are legally obliged to do so, such as the data we need for our tax return and accounting obligations;
How long we keep personal data:
W-tecnic s.l. does not store your personal data for longer than is strictly necessary to perform the purposes for which your data is collected.
We use the following retention periods for the following (categories) of personal data:
General: 5 years after the purchase of the licence. Name, address, e-mail address and telephone number: these are part of the customer base and relate to purely administrative data, which can only be accessed by employees for up to 10 years after the file has been closed. Data in contact forms on the website, e-mail traffic outside the archive, notes during telephone conversations: 1 year. Data from subscribers who subscribe to our newsletters and information feeds: until you unsubscribe or when our mailing systems indicate that messages are no longer being delivered or opened.

Sharing personal data with third parties: W-tecnic s.l. does not sell your data to third parties and only provides it if it is necessary for the execution of its legal obligations and powers or agreement with you.
Sharing personal data with third parties:
W-tecnic s.l. does not sell your data to third parties and only provides it if it is necessary for the execution of its legal obligations and powers or the agreement with you.
We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data.
W-tecnic s.l. can rely on the following categories of processors:
Companies that are contracted for administrative purposes; Companies that are contracted for communication purposes; Companies that are contracted for ICT technical support; Companies that are contracted for accounting purposes; Companies that are contracted for payment purposes;

W-tecnic s.l. remains responsible for all these processing operations.
Viewing, modifying or deleting data:
In principle, you have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by W-tecic s.l. and you have the right to data portability.
This means that you can send us a request to send the personal data we hold about you in a computer file to you or to another organisation named by you.

W-tecnic s.l. undertakes to offer the possibility of unsubscribing by means of a simple link in every informational or commercial message it sends. This only relates to the opt-out of such messages and does not mean that we systematically remove data from our systems.
You may send a request for access, correction, deletion, data transfer of your personal data or a request to withdraw your consent or objection to the processing of your personal data to
To ensure that the access request has been made by you, we ask that you submit a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) in black on this copy. This is to protect your privacy.
W-tecnic s.l. intends to respond to your request as quickly as possible, at the latest within 30 days.

You should note that W-tecnic s.l. may not always be obliged to comply with your request for access, rectification, deletion or transfer. This is due to our legal obligations, reasons of public interest (storage, statistical analysis, scientific or historical research), for the establishment, exercise or substantiation of a legal claim or the justified exercise of the right to freedom of expression and/or information. .
W-tecnic s.l. would also like to point out that you have the option to lodge a complaint with the national supervisory authority. This can be done via the following contact details:
Data Protection Authority:
Agencia Española de Proteccion de Datos
C/ Jorge Juan, 6
28001 Madrid
+34 91 266 3517

The addresses of the other national supervisors can be found online on the website of the European Data Protection Board.
[1] See in this respect: Article 488 of the Judicial Code et seq. and in particular Article 495 of the Judicial Code.
[2] Articles 8, 9 and 10 of the General Data Protection Regulation define different categories of special and/or sensitive data: including the processing of data of minors, criminal data or the processing of personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or evidence of trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a person, or data relating to health, or data relating to a person's sexual behaviour or sexual orientation.
[3] Pursuant to Article 35 of the General Data Protection Regulation, separate conditions apply.
[4] You will find your various rights and the exceptions in Article 13 of the General Data Protection Regulation.

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